Steps to Take After a Rideshare Accident in Florida

Rideshare services like Uber and Lyft have become part of daily life in Florida. They offer convenience and accessibility, but accidents involving these vehicles are more complicated than typical car crashes. Different insurance policies, liability questions, and legal issues often arise, leaving injured passengers, drivers, or third parties uncertain about what to do next. Understanding the right steps to take after a rideshare accident in Florida can protect your health, preserve evidence, and strengthen your legal options.

Ensure Safety and Seek Medical Care

Your first priority after any accident should be safety. If possible, move to a secure area away from traffic. Call 911 immediately and request medical assistance for anyone injured. Even if you do not feel seriously hurt, you should undergo a medical evaluation. Many injuries, such as concussions or internal trauma, may not be obvious right away but can worsen if untreated. Prompt medical documentation also creates an official record of your injuries, which is critical for any claim.

Report the Accident to Law Enforcement

Florida law requires that accidents involving injuries or significant property damage be reported to the police. Officers will create an official report, which may include details about the parties involved, witness statements, and preliminary findings of fault. This report is a key piece of evidence in any insurance claim or legal case. Make sure you ask how to obtain a copy for your records.

Document the Scene

If it is safe to do so, gather as much information as possible at the accident scene. Take photos of vehicle damage, license plates, road conditions, and visible injuries. Exchange information with all drivers involved, including the rideshare driver, and note the details of the Uber or Lyft trip in your app. Collect names and contact information of witnesses, as their statements may be valuable later.

Report the Incident to Uber or Lyft

Both Uber and Lyft require drivers and passengers to report accidents through their apps. Reporting ensures that the rideshare company is aware of the incident and triggers the company’s insurance policies. However, when speaking to the company or its insurance representatives, provide only factual details. Avoid making statements that could be interpreted as admitting fault or downplaying your injuries.

Understand Rideshare Insurance Coverage

Liability coverage in rideshare accidents depends on the driver’s status at the time of the crash. Florida law and company policies divide this into specific phases:

  • Driver Offline – If the rideshare driver was not logged into the app, their personal auto insurance applies. Uber or Lyft coverage does not apply.

  • Driver Online but No Ride Accepted – If the driver was logged into the app but had not accepted a ride, limited liability coverage may apply. This typically includes up to $50,000 per person for bodily injury, $100,000 per accident, and $25,000 for property damage.

  • Ride Accepted or Passenger in the Car – Once a trip is accepted or a passenger is in the vehicle, Uber and Lyft provide up to $1 million in liability coverage. This can apply to injured passengers, other drivers, or pedestrians harmed in the crash.

Determining which policy applies can be challenging, especially if multiple insurers are involved.

Notify Your Own Insurance Company

Even if you were not at fault, you should notify your own insurer. Florida is a no-fault state, meaning your Personal Injury Protection (PIP) benefits may cover medical expenses up to policy limits regardless of who caused the accident. However, in serious cases involving significant injuries, you may step outside the no-fault system to pursue additional damages from the responsible party.

Do Not Rely on Insurance Adjusters Alone

Insurance companies often attempt to minimize payouts. Adjusters may contact you for a statement or offer a quick settlement. While this may seem appealing, accepting too soon could leave you without enough compensation for long-term medical care, lost income, or other damages. Before making any decisions, consider speaking with an attorney who understands Florida rideshare accident cases.

Types of Compensation Available

Victims of Uber and Lyft accidents may be entitled to recover damages such as:

  • Medical expenses, including future treatment and rehabilitation

  • Lost wages and reduced earning potential

  • Pain and suffering

  • Property damage

  • Loss of enjoyment of life

In cases involving severe negligence, punitive damages may also be pursued.

When to Contact an Attorney

Because of the layered insurance coverage and legal complexities in rideshare accidents, consulting an attorney can make a significant difference. An experienced lawyer can investigate the accident, determine which insurance policies apply, and handle communications with insurers on your behalf. They can also assess the full value of your claim and represent you in negotiations or court if necessary.

Mistakes to Avoid After a Rideshare Accident

Several common mistakes can weaken your case. Avoid these missteps:

  • Waiting too long to seek medical treatment

  • Admitting fault or speculating about the cause of the crash

  • Posting accident details on social media

  • Accepting a settlement without legal advice

  • Failing to gather evidence at the scene

Being mindful of these pitfalls can help preserve your rights.

Time Limits for Filing a Claim in Florida

Florida law sets strict deadlines for filing personal injury claims. As of recent legislative changes, most accident victims have two years from the date of the crash to bring a lawsuit. Missing this deadline generally means losing the right to seek compensation. This is another reason why early legal consultation is important.

Conclusion

Accidents involving Uber and Lyft in Florida raise unique challenges compared to standard car crashes. Multiple insurance policies, complex liability questions, and strict timelines make these cases difficult to handle alone. By seeking medical attention, reporting the crash, documenting the scene, and consulting an attorney, you can take the right steps to protect yourself. For those injured in Stuart or anywhere in Florida, experienced legal guidance can help ensure fair treatment and a stronger path to recovery.